![]() Chris reported 6 hours Hi Dustin, my message was to point out that Up Selling during a problem chat was completely inappropriate and minimizing to the seriousness of the issue.Tyler reported 6 hours Did you ever get a fix? I’m having the same issue. ![]() Maybe it's also DM'd the video I took of their technician admitting that they allow these ****** people here to interrupt my internet service. reported 4 hours Your service is awful.I think as a resident of the Trolley Court, 940 Park Blvd, 92101 I am entitled to give bad reviews, especially when these people, a third party group from Barker Management constantly interrupt my service whenever I caught one of theirs trespassing on my account today. Noah reported 4 hours a technician came out earlier in the week, said there is an issue at the pole, put in a ticket and said hopefully someone would get to it within 24 hours.Hey do yall mind if I can get any damn internet? It's caused me to lose out on work the last 3 days and I do not wish to keep doing my work at the damn library. They’re willing to lose a young customer for life over $125? He faithfully paid his bill for 4 years (about $1500/yr). It’s hard to believe that is going to charge my son $125 for “lost equipment charges” after he moved out from his condo. ☁️ X-force reported 3 hours Maybe customer lifetime value is an obscur concept to them.Your support team was unwilling to report when it was unplugged. The real estate agent has no idea where or when it was taken. □įrom Parole, The equipment was removed when the condo was being sold. So they’re willing to lose a customer for life for zero book value of an asset. Michael reported an hour Why is there outage in South Omaha?įrom Parole, The irony is that after three years a technology asset is typically depreciated to zero. ![]() Why would I need to log in to My Account to confirm whether or not there’s an internet outage? Why can’t I just go to your website and see those details without having to log in? What if I don’t have log in details? What then? reported an hour have this make sense to me. ![]() I tested streaming on YT and Twitch and both are having issues. I am seeing packet loss on Wireshark on external IP. Sound familiar? Probably an IoT component for tracking across networks.ĭoes anyone have experience troubleshooting ISP issues? I have reached out to via twitter, Web, and Phone and say they see no issues. They need an improved Service process with asset tracking. They told me in phone make sure get a receipt.
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